At The Facial Room, we encourage our customers to rate our service and share their true opinion. With over one hundred 5-Star reviews on google, find out what just a few of our happy customers have to say about The Facial Room below! Want to leave your own review? Check out our Google, BBB and TrustPilot pages.

Amanda H.

I can't say enough good things about them! The owner is super knowledgeable in all the products. I had a free consultation and was able to help me find the best products for my concerns. A lot of the products I didn't even know about. Even though we are in strange times and shipping is expected to be delayed, it was delivered fast. I can't say enough good things about this company, this is my go-to from now on.
I have been using The Facial Room for many years now for my Eminence products. There are places where I live that sell the product but I tend to always buy directly from The Facial Room. I always receive excellent service and have had any enquires answered right away. I love the free gifts that come with each beautifully prepared package. I will continue to use them as it is hassle free and so easy.
Erica N.
This website is amazing. I love Eminence products so much and this website made it not only easy easy to order the products that I love, but also to try other Eminence products that I normally wouldn’t look at with their free samples they give you. This website always has promos as well which seem to time nicely with when I’m running out of products. Also, the chocolate they send you in your package is a delightful treat!! All in all, I never buy Eminence products from anywhere else but this website as they have the best sales, along with many free samples and bonus chocolates!
Jennifer P.
Exceptional customer care! New to Eminence, I emailed Patricia asking for a suggested skin care regime. Within hours I had a reply and it was obvious her knowledge of the product was vast. Just a few days later I received my order and I cannot wait to start using everything and seeing the results! It is wonderful to know that Patricia's expertise is only an email away! Will definitely continue shopping at The Facial Room!
Allison B.
I cannot say enough about The Facial Room. I have never been so impressed with a company in all the years I've been a skincare lover! When I received my package I was over the moon with the samples they gifted me as long with the delicious chocolates. It is very apparent that they care about their customers and because of that they've got a customer for life in me! I tell all my friends about this company and many of them have placed orders and expressed the same amount of happiness they have had with their experiences as well. Thanks Facial Room!
I placed my first order with The Facial Room and received an email that same day that my order was shipped. I have been using Eminence products for years but always purchased from a spa. I was hoping to more easily purchase products and did a quick google search and am glad I did. I sent a follow up email to Patricia when I received my order and she responded immediately and went above and beyond. The samples are definitely a huge draw as I get to try out different products before purchasing myself. I will continue to purchase from The Facial Room. Thank you!
Kelly B.
I bought Eminence from the Facial Room a few weeks ago for the first time. I’m in absolute love with my products I have picked! I am beyond happy with this company. The shipping was easy, super fast and informative. And also the package was beautiful when I received it! I loved the samples and chocolates!!! I mean, what package have you ever received with chocolates? :) I can’t wait until I get to order again!