Why We’re Serving You With Ethics & Authenticity

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We’re all adapting to changing times

The effects of these past few months have brought a lot of change to our lives – mine included. I’ve come to appreciate the 4 walls I live in more than ever. I’ve learned just how much I valued being able to see my friends and family in person. And I’ve been blessed to have my online business succeed more than ever – although, at the same time, I had to temporarily close my spa. 

I opened my online business in 2009. Although COVID-19 has pushed many spas to pivot toward online product sales, I feel lucky that we are well established and know the art of being a successful online retailer!

These changing times have pushed other spas to begin selling products online in order to sustain their businesses. This has made selling Eminence Organic Skin Care online a very competitive space.

As other shops begin selling Eminence skincare, customer uncertainty is emerging

Recently, I’ve noticed a lot of claims from other online shops – and maybe you have too – that they are the #1 retailer of Eminence Organics. 

In my opinion, it is the customers who should get to choose who is #1! And that may not be the same shop or brand for everybody. And that’s a great thing! Because we are all unique.

I’m incredibly proud to say that The Facial Room is the Eminence retailer with the most 5 Star reviews across BBB, Google, Trustpilot and Facebook.

Further, our customers have voted us #1 in customer service!

My team and I are infinitely grateful for that. It’s part of what keeps us striving to WOW you every day, with: 

  • Complimentary skin care consultations
  • Free full-size products added to orders over $199 ($65 value)
  • Free Eminence samples with every order
  • Free Expedited Shipping anywhere in Canada
  • Extra surprises and gifts added to your order
  • Fast and friendly customer service, no matter how you connect with us

It’s feedback like this that warms our hearts, knowing that we’re bringing happiness to people’s days.

"I have never been so impressed with a company in all the years I've been a skincare lover! When I received my package I was over the moon with the samples they gifted me along with the delicious chocolates. It is very apparent that they care about their customers and because of that they've got a customer for life in me!"

Continuing Eminence Organics tradition of quality

When I was approached by Eminence Organic Skin Care to try their products at my spas over 20 years ago, I knew immediately that it was the start of a long and beautiful relationship. I was impressed by the high quality and amazing results of the products and, of course, the fact that they were totally organic. 

I also admired Eminence Organics’ mission to create an organization which is a global force for good by helping to solve social and environmental problems. As might be expected, over the years Eminence Organics has become an award-winning pioneer and leader in professional skin care, nominated 11 years in a row as Best Professional Skincare Line. I have never regretted my decision to become one of their first official online retailers in North America. 

Trained by the best 

As a C.I.D.E.S.C.O. trained and internationally certified esthetician, I am honoured to have been one of the first professionals to be selected to use Eminence Organics’ products. I have also been fortunate to have been personally trained by Boldijarre Koronczay, President of Eminence Organic Skin Care, who has now become an icon of the spa industry. 

Sharing 25+ years of expert knowledge 

My practical experience of over 25 years in the spa industry and the fact that I am one of the first to have used and retail these products in North America has helped me become a specialist in Eminence Organic Skin Care. I was able to give my spa clients tips every day on how to get the best glow. Now, my mission is to provide that same experience with personalized recommendations online. I can streamline your routine and, most importantly, make it effective. I don’t want you to get overwhelmed with the vast amount of options Eminence Organics has to offer, as not every product is right for every person’s skin. It’s best to keep your skin care routine simple and effective! 

Eminence Organics’ Largest Online Retailer in Canada 

We are also Eminence’s largest authorized online retailer in Canada and have been selling Eminence Organics products for over 20 years, in our spa, and online.

I am very proud of this designation and I do not take the honour lightly!

Why ethics and authenticity matter more than ever

The health of your skin is infinitely important. That’s one of the main reasons why I believe in the unparalleled quality of Eminence Organic Skin Care. It is just as important to establish that not all shops selling Eminence Organics operate the same way. As this line of skincare is organic and made of natural ingredients, it has a short shelf life. Freshness is crucial to not only having beautiful skin, but eliminating the risk of damaging your skin. The Facial Room’s guarantees every product we sell, and our product is turned over weekly.

A good example of this is Amazon. Did you know that there are no authorized retailers of Eminence Organic Skin Care on Amazon? Purchasing there provides you with no guarantee of freshness, and no guarantee that the product you’re buying is truly Eminence product!

It has been my life’s work to find a skincare brand that I believe in wholeheartedly, and that is why I chose Eminence to sell in my spa, and online. 

Those same ethics apply to every order we pack by hand, every personalized skin care consultation I conduct with my customers via Facebook, Instagram and email. I value every customer who orders from The Facial Room, and always will. 

Thank you for reading, and thank you for supporting my family-run small business. I wish you health and happiness during these times!

Sincerely,

Patricia Asmar

Owner, The Facial Room

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  • I really enjoy using all these products.

    Hayley on

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